Privacy Policy

Burgundy Homes Limited ("Burgundy Homes", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how it is handled.

We collect personal information you choose to give us, through:

• The contact form — your name, email address, phone number, subject, and message.
• The chat assistant — your name and phone number (verified by a one-time SMS code), the page you contacted us from, and your conversation with the assistant.

We do not require you to create an account, and we do not collect payment or financial information through this website.

We use the information you provide to:

• Respond to your enquiry and follow up on properties you're interested in.
• Send you SMS confirmations or updates related to your enquiry.
• Improve the properties and information we show you.

We do not sell your personal information to third parties.

To run this website and respond to you, we share limited information with a small number of trusted service providers:

• mNotify — delivers the SMS messages we send you (e.g. verification codes, enquiry confirmations).
• Groq — processes your messages to the chat assistant in order to generate a reply.
• Google reCAPTCHA — helps us tell humans from spam bots on our contact form, subject to Google's privacy policy.

These providers only receive what they need to perform their function for us, and are not permitted to use your information for their own purposes.

This site uses a session cookie required for basic functionality (such as form security). If you use the chat assistant, your conversation and a reference to your enquiry are also saved in your browser's local storage, so your chat history is still there if you return to the site. You can clear this at any time using the "Start New Chat" option in the chat widget, or by clearing your browser data.

Information you submit is stored on secure servers and is only accessible to authorised Burgundy Homes staff who need it to respond to enquiries and manage sales leads.

Under Ghana's Data Protection Act, 2012 (Act 843), you have the right to ask us what personal information we hold about you, request that it be corrected, or request that it be deleted. To exercise any of these rights, contact us using the details below.

This website is intended for adults seeking to buy property and is not directed at children. We do not knowingly collect personal information from children.

We may update this policy from time to time as our website or practices change. The date at the top of this page reflects the most recent update.

If you have any questions about this policy or how your information is handled, reach us at:

Burgundy Homes Limited
KP273 Nii Obaayoo Street, Adjiringanor, East Legon
sales@burgundyhomes.com
0596994442